Just had an exceptional customer onboarding call with ServiceForge. Crystaline was wonderful, thorough and very helpful! She made the process a breeze! Great job, ServiceForge!

They have been so helpful in settiing up the services.
Crystaline is a gem, and cant wait to move forward in the near future

10 STARS! WOW. This company has unrivaled customer support and the best staffing. It reminds me of how the free market used to operate - devoted to making customers happy, rather than selling out to the quarterly report. PLEASE Service Forge, don't sell out to Private Equity. Stay true to who you are - the best in the industry.

Crystaline Maria was a great presenter of Service Forge. I highly recommend their services. Fast and friendly.

Onboarding was great. My onboarding specialist was more than 5 stars, excellent. The service agents do a good job handling calls - they actually think on their feet and do well with complex calls. Haven't had that experience with any other answering service.

Thanks for the helpful setup call

Crystalline was extremely helpful and professional. Onboarding was seemless. Highly recommend!

We onboarded with Service Forge at the beginning of June, and our experience so far has been excellent. From the Sales Manager to the Client Services Team and the agents handling our calls, everyone has been professional, responsive, and a pleasure to work with.

What has impressed us most is how receptive the team is to feedback. Whether it's positive feedback or opportunities for improvement, they respond quickly and take action almost immediately. Any account changes, script updates, or process adjustments we've requested have been addressed promptly and with a genuine commitment to delivering great service.

Their communication, flexibility, and willingness to partner with us have made the transition seamless. We look forward to continuing our partnership and would highly recommend Service Forge to any organization looking for a reliable and customer-focused after-hours support team.